After years of development, NOVO has the most advanced technology for telecare and care services platforms. Thanks to our engineers’ commitment, NOVO offers benefits being the perfect match for all users and great new functionalities for optimizing service provider´s work.
Developed to fit all users.
The most advanced carephone.
Novo is the brand new home carephone from Neat. A complete new concept that will bring telecare a step further. With Novo the connectivity, the sense of comfort and security have been brought together with a great modern design to fit in every housing environment.
Safety, connectivity, design.
- Premium design
- Loudspeaker of the finest quality
- Remote configuration
- On-line supervision (Alarm & Technical)
- Remote FW update
- Plug & Play peripherals
- Improved over tension protection
The ideal partner for all users
Designed to meet the exact demands and situations that the user can have:
- Compact and functional design
- Very easy to install & program
- Voice messages
- Improved microphone and speaker
- Radio surveillance, extra security
- Braille buttons
- Passive alarm
Developed to improve installation features, control, safety and monitoring at lower cost. Implementation in record time:
- Fully digital interface
- Improved security
- Virtual alarms information
- Upgrade over IP/GPRS*
- Remote configuration*
- Long life time battery
A device to close the cycle of interaction with all persons involved in care.
- Improved security
- Involve in care
- Buy devices
- Check status
- High sound-level pressure, duplex communication
- Volume regulator with AGC
- Energy efficiency with possibility for up to 2 weeks battery backup
- Multi-protocol enabled
- Alarm-type-specific call sequence for up to 16 alarm type groups
- Easy wall mounting
- Housing + loudspeaker splashproof
- Large colour coded buttons with touch-recognition surface
- Easy to locate at night due to illuminated buttons (programmable)
- Visual acknowledgement for alarm transmission success seen in the pendant
- Multifaceted and various programming options
- Easy-to-programme hand transmitter
- Important functions programmable directly in the device
- Intelligent roaming for secure GSM/GPRS communication. (Requires roaming enabled (SIM)
- Connected to NEAT Carphone management portal for online monitoring and surveillance
- Acoustic and visual warning function (programmable)
- Monitoring and reporting failure related to
- Power supply
- Accumulator performance
- Radio disturbance
- Peripheral availability (Radio test)
- Peripheral battery status
- Remote updates with minimum downtime
- Online remote configuration from NEAT CMP (NOVO IP/GSM)
- Local programing from PC
- Installation related settings and programing available in units service menu
All you need for the best performance of the telecare service
Novo is always updated. Always connected. Always safe
Neat digital Cloud
NOVO is the last piece missing in this puzzle. Neat Digital Cloud Ecosystem is an all comprising services offer, specially developed to facilitate the management of telecare services. A place that brings you full control of Neat Digital carephones, the alarms and events, knowing all tiny detail in your installation.
Communications, software updates, remote configuration are only some of the multiple offer you will find. Relatives, carers and installators can be connected under one same tool.
Carephone Management Portal
Web tool to manage your Neat IP phones in an easy way. Access to several functionalities:
- Easy management of digital carephones.
- Carephone monitoring in real time.
- Remote update & configuration.
- Technical alarms & events.
- Complete IP home carephone reports.
Alarm Management Tools
Designed to fit your needs, showing the user data at a glance to manage the alarm in a very short time, improving service quality:
- Web tool: remote access.
- Complete and effective tool.
- User´s complete file.
- Easy alarm management.
- Operator´s reminder and task agenda.
- Services report files.
Communication and Services
Neat services plan is an all-comprising service offer. It is all you need to ensure and facilitate the operation of your digital NEAT carephone today, tomorrow and in the future. Including communication, software updates, remote configuration and operation surveillance for your digital NEAT carephone:
- Upgrade firmware. Always updated.
- Remote configuration. Saving resources.
- Relatives, Carers, Installers connected.
- Exclusive: New functionalities available only for you.
- Fire prevention.
Everything is better together
Is digital end to end. Is the last piece created to finish the puzzle. A platform where you can have full control of the homecare phones, the alarms and events, letting you know every little detail in your installation. Relatives, carers and installers will be connected under one same tool.
Contact our team members
Ever since its foundation in 1988 in Spain, NEAT Group has grown continually. Today we are present in 30 countries and 3 continents. We’d love to hear from you. Please, contact our team for further information about NOVO solutions or other products.
Here are the most important locations and contact people at a glance: